PRIVACY POLICIES

COLLECTING INFORMATION

We may collect information (including name, address, telephone number, email address, transaction information, and credit card information) when you:

  • Make a purchase with decorativehomespecialists.com or by telephone.
  • Save your information with us online.
  • Register for our membership or ask to receive our emails or newsletter.
  • Participate in a contest, sweepstakes, promotion, survey or blog.
  • Visit our website (see Cookies below).
USING INFORMATION

We use the information you provide for internal purposes, such as:

  • Process, track and fulfill your order.
  • Contact you about the status of your order.
  • Inform you of and administer promotions, contests or sweepstakes from DHS and/or it’s affiliates.
  • Learn about your shopping preferences and improve your shopping experience.
  • Help us address problems and improve our website and merchandise.
  • Protect the security and integrity of our website.
  • Contact you for other business reasons, if necessary.

You always have the right to “opt out” of receiving communications from us.

INFORMATION WE SHARE

We may share your personal information in the following ways:

  • We contract with other companies who provide certain services, such as credit card processing, shipping, name and address verification, data management, email distribution, etc. We call them our service providers. We provide our service providers with only the information needed in order for them to render the services we request and they are not entitled to use it for their own marketing or any other purpose.
  • On rare occasion, we may disclose information upon law enforcement’s request, in response to a court order, or when required by law. We may also share information to assist in fraud investigation and protection or as necessary to protect our rights and interests.

You can login and change your personal information in My Account at your convenience at any time. Changes are recorded immediately when you click Update.

THIRD-PARTY FEATURES

Our services may include an activity fee, social media buttons or share buttons. These features may collect and display your personal information such as your IP address and the page you were visiting and may set a cookie to enable the feature to function properly on our website. These features are either hosted directly or by a third party and your interactions with them are governed by the privacy policy of the third party that provides the feature.

THIRD-PARTY LINKS

We may provide links to third party websites that we do not own or control. We are not responsible for the information collected on any other website that we do not own or control. We encourage you to review and understand the privacy practices of the third-party websites before providing any information to them or through their website/s.

THIRD-PARTY SERVICE PROVIDERS

Decorative Home Specialists LLC and it’s partners employ other companies and individuals to perform many of the functions used throughout our website, such as using geolocation to fulfill your order, order processing, deliveries, email campaigns, advertising, search results, links and payment processing. These third-party service providers have access to your personal information in order to perform their duties, but they may not use your information for any other purpose.

We also offer features on our website like customer reviews and blogs. Any information that you provide in these areas can be read, collected and used by anyone who accesses them. Please do not post publicly if you do not want your information shared. If you see anything that you find offensive, please Contact Us and we will make every effort to remove the content as soon as possible.

YOUR CHOICES

If you do not wish to be contacted via email, direct mail or telephone, please let us know your preferences by emailing us at Contact Us.

So that we may identify you correctly, please provide your exact name and postal or email address. You may also unsubscribe from our email using the link provided in each email. If you ask us to remove you from promotional lists, it may take up to 10 days to process your email request and, due to the fact that mailings are planned long in advance, it may take 6 to 8 weeks to process your postal mail request. When you purchase online, we will continue to confirm your order and shipment status via email and, if questions arise concerning your order, we may contact you via email, postal address or telephone. If you change your mind about your choices, you may start receiving promotional communications from us again by logging on to your online account and changing your preferences, by signing up when you visit our website, when you enter a contest, sweepstakes or survey, or by emailing us at Contact Us.

CHANGING YOUR INFORMATION

To review or change the information previously provided, sign on to
decorativehomespecialists.com and make your changes on My Account.

You may update stored information by clicking Account Profile. Be sure to click “Save” when you complete your changes.

If you access and use sites outside of the United States, you must do so at your own risk and you are responsible for compliance with applicable local laws.

COOKIES

Our website uses “cookies” which are small data files stored on your computer when you visit a website. Cookies may be used in a variety of ways to enhance or personalize your online browsing and shopping experience. For instance, cookies allow us to remember what’s in your shopping cart, recognize you when you return to our site, track your orders, and monitor and maintain information about your visits to our website. You may set your browser not to accept cookies or to notify you when you receive cookies, giving you the opportunity to decide whether to accept cookies. If you do not accept cookies however, you will not be able to access your account information or make purchases on our website.

SECURITY OF PERSONAL INFORMATION

We use a variety of technologies and processes for protection of our customer data. We use encryption technology whenever transmitting sensitive data such as credit and debit card information. Please note however that absolute security can never be guaranteed. If you receive an email that appears to be a request from us for personal information, do not respond, as this may be a “phishing” scam designed to steal your personal information. Email is not a secure means of communication. Never include in an email your credit card number or other sensitive information. We will only request such information during secure transactions on our website or when placing an order by phone. Your personal information will only be shared with the manufacturer fulfilling your order and the Authorized Displaying Dealer that you choose to work with. No credit card information will be shared with anyone except our banks.

CHILDREN’S PRIVACY

Our website is not intended for use by children and we do not knowingly collect personal information from children under the age of 13. The child’s parent or guardian should Contact Us if we have inadvertently collected information about that child so that we may delete such information from our files.

CHANGES TO THIS POLICY

If our privacy policy changes, we will post these changes to our website with the date of revision.

WEBSITE OUTAGES

From time to time, Decorative Home Specialists may schedule system down-time for maintenance of our site or other purposes. Unplanned system or power outages may also occur. By using our website, you agree that Decorative Home Specialists LLC has no responsibility and is not liable for the unavailability of our sites, data loss or the result of any delays or non-delivery of any data or information caused by such outages, including without limitation any companies or servers hosting our site or any of our Affiliates sites, any internet service providers or otherwise.

VIOLATIONS

Please report any discounting violations on any other websites or violations of any of our Policies to violations@decorativehomespecialists.com.

REGARDING THE ACQUISITION OF DECORATIVE HOME SPECIALISTS LLC

If any or all of the assets of Decorative Home Specialists LLC is bought, sold or transferred, all information will be included in the transfer of any assets.